Insurance broker filing system

Every document in the right place.

Malachite is an insurance broker filing and document-management system currently in development. It is being designed to make incoming documents easier to sort, client files easier to understand and information easier to retrieve.

Why it matters

Insurance filing is not generic document storage.

Broker workflows depend on context: the client, policy, insurer, document type and action still required. Conventional folders and general-purpose storage tools often preserve the files but lose the structure around them. Malachite is being built around that structure.

What the structure has to carry

  • Which client and which policy a document belongs to
  • Which insurer issued it, and in what format
  • Whether it is a schedule, certificate, endorsement or claim
  • What still needs to happen before it can be filed
  • Who changed what, and when

Planned workflow

From inbox to file, every time.

Malachite is being designed around a consistent sequence, so filing stays accurate whoever is doing it.

01

Collect

Bring incoming documents into a central sorting workspace, including files received through connected email workflows.

02

Review

Preview documents, identify the relevant client and policy, and determine where each item belongs.

03

File

Move documents into structured bins and groupings using a visual workflow designed for speed and accuracy.

04

Retrieve

Open a client file and understand its contents without searching through a maze of unrelated folders.

Planned capabilities

Built specifically for insurance brokers.

The capabilities below describe what Malachite is being built to do. Some are already working in the current development build; others are still in design.

Visual sorting

Sort documents into the correct destination using a direct, visual filing workflow.

Structured client records

Keep policy-holder details, policy numbers, insurer context and related documents together.

Flexible document handling

File complete documents, selected pages or records without attachments when the workflow requires it.

Combined document viewing

Review related documents in a continuous viewer while retaining control over individual pages.

Email workflow support

Support faster movement of documents from Outlook into the correct filing process.

Audit history

Maintain a useful record of important changes and actions throughout the system.

Current build

Where Malachite is today.

The sorting workspace below is from the working development build. The interface is still changing as the filing model is refined.

The Malachite sorting workspace: a client selector at the top, a drop zone for adding documents, a list of unsorted documents, and a panel listing filing bins with document counts.
Development build — not a finished product. Sample data shown.